At SoftyPly, we aim to deliver your premium tissue products quickly and efficiently, no matter where you are in the world.
1. Processing Time:
Orders are processed within 1-3 business days. You will receive a confirmation email once your order is shipped.
2. Shipping Rates:
Shipping costs are calculated at checkout based on the delivery location and the size of your order.
3. Delivery Time:
Delivery times vary depending on the destination:
- Domestic Orders: 3-7 business days
- International Orders: 7-21 business days
4. International Shipping:
We offer worldwide shipping to most countries. Please note that international customers are responsible for any customs duties, taxes, or additional charges imposed by their country.
5. Tracking Your Order:
Once your order ships, you will receive a tracking number to monitor your shipment’s progress.
6. Shipping Issues:
If you experience any delays, damage, or loss during shipping, please contact our customer support team at [support@softyply.com]. We will assist you in resolving the issue promptly.
7. Order Modifications & Cancellations:
Once your order is processed, it cannot be modified or canceled. Please review your order before completing the purchase.
Thank you for choosing SoftyPly for your tissue paper needs. We are committed to ensuring a smooth and reliable shipping experience!
Let me know if you’d like to modify or add any details!